The CEN has published the voting results for the New Work Items on remote services via CEN/TC 4. All 3 requests, including the modification of the scope of the Technical Committee and the establishment of a new working group, have been accepted by vote, with no negative positions.
"This is a major success for Euralarm as it allows our Industry to remain at the forefront of the development of standards for services. This new development serves the purpose of ensuring that all service providers answer to the same requirements and deliver quality customer experiences," explained Martin Harvey, Head of Euralarm's Services Section and Head of European Regulatory Affairs, at Johnson Controls.
Next step will be the organisation of a call for experts to start the work. Euralarm wishes to thank all of its Members who have supported this proposal.